Travel - Terms and Conditions

  • Aquability is not a Travel Agent, we do not accept deposits nor bookings for over seas trips. Please contact the Travel Agent listed for the trip.
  • All trips prices are based on minimum numbers to cover group booking rates, should the minimum number of travellers not be reached prices are subject to change accordingly
  • We recommend that you take out a travel insurance policy at the time you pay for your travel. You should ensure that such insurance will protect you against medical expenses arising from sickness or injury during your travel and protect you against loss or damage to your belongings. The Department of Foreign Affairs & Trade also strongly recommend you take out travel insurance. N.B. Please note that some credit card providers will provide the card holder with travel insurance.
  • All divers travelling overseas should have DAN Membership.
  • Cancellation fees are likely to be incurred on all confirmed reservations or bookings. Further, some tickets may be non-refundable or non-transferable. It is important to check the position with us before you confirm arrangements and/or before you cancel any confirmed reservations. Please read the specific conditions detailed in the Principal’s brochures and flyers in relation to your travel arrangements.
  • Deposits paid to secure a place on trips are non-refundable.
  • If you wish to change a confirmed reservation you are likely to incur fees. In some cases it may not be possible to change reservations or to cancel the reservation or it may be uneconomic for you to do so. You should always check the cost before requesting changes in reservations. Please read the specific conditions detailed by the Principal’s in relation to your travel arrangements.
  • Airfares and tour prices may change (almost invariably by being increased) without prior notice and even though your arrangements have been confirmed. Such price increases are beyond our control and you will liable to pay for any such increases. Many airlines now impose surcharges on the price of air travel. These surcharges may change between the time you make a reservation and the date of full payment.
  •  If you cancel your travel arrangements after paying for the same no refund will be available to you until after we receive the monies from the Principal involved. In most cases fees will be payable for cancellations and in some instances you may not be able to claim a refund.
  • Prior to confirming your travel arrangements, you should check your passport and establish that it will remain current for the entire period of your travel. Certain countries require that your passport remains valid for a period of up to twelve months after the date upon which you are scheduled to leave such country. You may be denied entry to a country if your passport expires within 12 months. You should clarify visa requirements with the Embassies of the countries that you plan to visit as certain countries may require you to take out a visa dependant on whether you are travelling on an Australian or a foreign passport. The authorities in some countries (including The USA) require holders of Australian passports to take out a visa for entry into their country where the traveller has been sentenced or imprisoned or been convicted of certain types of criminal offence. A visa may be required where a contagious disease or a serious health problem exists. It is the responsibility of each member of the travelling party to ensure that they have a valid passport and the necessary visa/s for the destinations to be visited.
  • Re-entry visas will/may be required for travellers leaving Australia holding a foreign passport. If you hold a foreign passport then it is your responsibility to make your own enquiries and satisfy yourself as to the position in regard to your passport and/or visa requirements before leaving Australia.
  • Certain countries require that travellers be vaccinated against specific infection and/or diseases. We strongly recommend that you check with your doctor and the Embassies of countries to which you are travelling to with respect to any health requirements..
  • We have exercised care in putting together the travel arrangements in regards to your travel and accommodation. It is important that you check all of the documentation handed to you in relation to your proposed travel and accommodation to ensure that it fully meets with your requirements and to ensure that there have been no misunderstandings. All documents, in relation to international travel, must be issued in the name of the passport holder. You may be denied carriage if the name varies.
  • We strongly recommend that you contact your airline prior to any travel to ensure that the scheduled departure time has not changed.
  • We strongly recommend that you familiarise yourself with current travel advisories/information from www.smartraveller.gov.au before you travel.
  •  Payment of any excess baggage charges is the Travellers sole responsibility.
  • Carry on baggage is subject to security rules on the carriage of various items. It is your responsibility to check with the relevant authorities.